Too many times design thinking projects fall victim to the trappings of innovation theater. Here's how not to let that happen.

Since Covid, "water cooler" chats at Delve's three offices are now largely happening on Microsoft Teams, where we're sharing what we're reading and listening to with each other. We're compiling some of the best nuggets into what we're calling an "Inspiration Index," that we'll share on a bi-weekly basis. We hope you discover something that will inspire - or at least intrigue - you.

Before starting on an innovation strategy, decide which type you're chasing: Incremental, disruptive, or radical innovation. Each requires a unique approach.

Have you ever been given a physical tool to help you complete a task when what you really needed was information or support?

I drafted our very own “common sense/common courtesy” dog policy. I’m sharing it below in case it helps illuminate a path for any other small business owners grappling with this same issue.

Co-creation means inviting users into your creative process. Users, instead of being subjects of study, gain agency and become active participants in the design process.